We will provide telephone advice to any of our clients at any time. If your call is a genuine emergency, it will be treated as such and a veterinarian will take your call immediately, 24 hours a day. If your call is not urgent, we will phone you back as soon as the veterinarian has finished the consulting session.
Our practice exists to serve your pets and you. Your feedback can help us provide a better service, so please don’t hesitate to phone us with your comments. We will always take a genuine complaint seriously, address your concerns and provide a written report.
Consultations are by appointment, although if your pet’s health is critical, we can accommodate you at any time. We take appointments morning and afternoon with surgery scheduled for the middle of the day.